Payment FAQ

COVID-19 updates

To Our Valued Broker Partners:

We’ve communicated often over the past few weeks about how we appreciate your partnership, trust, and confidence during this quickly evolving situation. In turn, your customers look to you for guidance and advice in times of need. Now is that time, and we want to make sure our brokers are armed with important information and options available from the US Small Business Administration. The SBA has put together a number of programs with the specific intent of providing financial assistance and relief during the COVID-19 pandemic. Take a look at the options linked below, each with a short description. If you believe your small business customers could benefit from one or more of these resources, please click the link to learn more and share with those customers.

We know how important it is for you to be a trusted resource for your customers at all times, but especially during times of stress or uncertainty. Please feel free to share the above information and links with your customers to help them find the resources they need to keep their businesses and their workforce safe and secure.

For information regarding New York State requirements related to premium deferment, please click here.

For COVID-19 information specific to brokers and AGMI policyholders in Colorado, please click here.

For COVID-19 information specific to brokers and AGMI policyholders in Oklahoma, please click here.

For COVID-19 information specific to brokers and AGMI policyholders in the District of Columbia, please click here.

For COVID-19 information specific to brokers and AGMI policyholders in New Jersey, please click here.

For COVID-19 information specific to brokers and National Interstate policyholders in Colorado, please click here.

For COVID-19 information specific to brokers and National Interstate policyholders in Oklahoma, please click here.

For COVID-19 information specific to brokers and National Interstate policyholders in New York, please click here.

If you’re looking for information about mailing in your payment to a physical location, please note that it is imperative that payments are sent to the correct lockbox addresses. Failure to send your payments to the correct lockbox address will potentially force your policy into pending cancellation status. Please make note of the below lockbox addresses for payments:
(Policy Prefix “MA-” or “MG-”)

Anchor Group Management Inc.
PO Box 84947
Chicago, IL 60689-4947
(Policy Prefix “CA-” or “GL-”)

Anchor Group Management Inc.
PO Box 84071
Chicago, IL 60689-4002
We do not collect payments for policies with a prefix of “PZA-” or “PZG-.” These payments need to be mailed directly to National Interstate.
National Interstate
(Policy Prefix “PZA-” or “PZG-”)

National Interstate Insurance
ATTN: Accounting
3250 Interstate Drive
Richfield, OH 44286